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FAQs

Labbaik FAQs

What is Labbaik?
Labbaik is a kind of Application which will guide you through the whole Hajj procedure and also keep you connected with your friends and families.It's a GPS Tracking android application by which you can track any other Android device from anywhere but you need to have Labbaik installed in both the devices.
Who is Wayfarer?
In this application Wayfarer means listed traceable Hajji.
How does Labbaik Works?
Labbaik provides instant GPS location data of another phone via SMS. Real time location updates are also done by SMS. The positions of target phones (The phones to be tracked) are displayed on a map which updated upon request.
Is it Offline?
Yes.It is totally Offline.
Who is it for?
Actually Labbaik is for those who wants to track any other devices in Android platform. But precisely we designed Labbaik for millions of Muslims around the world who visit Makkah and Madina.
What kind of phone should I have?
An Android phone with GPS hardware support and Android version 4.0.0 or above.
Should I must have GPS in my phone?
In order to perform successful Tracking operation GPS is mandatory in the Tracking end. But itís not necessary for the Tracker end if the he intends to Track any other device rather than his own position. GPS is needed if he wants to have ďMy LocationĒ.
What do I get after upgrading to PRO version?
Unlimited number of Wayfarer. And many more important features which will be available in future upgrades.
Can I track using a PC?
Itís available in the Enterprise Version. If you purchase the Enterprise version you can Track any Android device via PC. For purchasing Enterprise version contact akkhan@jence.com.
Is this App available for IOS?
No.
Is this App available for Windows Phone?
No.
How do I upgrade to PRO version?
Choose the Upgrade menu item and follow the steps.
Can I upgrade to PRO version in any other way?
We always prefer that Customer buy their product via Google Play Store. But if someone wants to purchase in any other way they have to contact us via mail.
Can the contact be updated?
You can always edit any contact by just simply long pressing them.
What minimum android version should I have to use Labbaik?
4.0.0 Ice Cream Sandwich.
When will the iPhone version be available?
Right now we donít have any plan to release any version in IOS. But in future if we do so we will let you know via our website.
Will Labbaik have both SMS,Online or Offline based location transfer?
Yes.
How can I delete all the privacy data?
Right now we donít have any built in options for deleting privacy data. But you do it by uninstalling then again installing the app.
Can I use it on my Android Tablet?
This Application works via SMS. So cell phone network is needed to perform Tracking operation. If your Tab supports cell phone network then it will work perfectly on it. But if your tab only supports Wi-Fi then you canít perform tracking by it.
Does Labbaik drain the Battery of my device by running in Background?
No.
Why am I getting some weird text messages?
You will see these text messages when your phone does not have Labbaik installed and another Labbaik is trying to track you. Or, if your phone use Android KitKat (version 4.4), you will see these messages. Even if you install Labbaik in a phone with KitKat, you will still see the messages. Delete these messages when they appear.
Why am getting "No Wayfarers location data found"?
You will see this message when you select the "Wayfarers Position" drawer icon but there are not Wayfarers created. Please create a Wayfarer, then the message will disappear.